2025
In Slovakia, the main forum for the Shared Services Centers (SSC) and Business Process Outsourcing (BPO) providers sector is the Business Service Center Forum (BSCF), operating under the auspices of the American Chamber of Commerce in Slovakia (AmCham Slovakia). The BSCF brings together SSC and BPO centers active in the country, representing an industry that employs approximately 40,000 people across Slovakia.
In response to the growing influence of this organization and the need to balance employee interests, TOZ is being formed. This is the result of a joint effort by UNITY and TOS, and it represents a crucial counterbalance aimed at protecting the rights of employees in this dynamically developing sector.
The Technologies Unions Slovakia (TUS) trade union signed its first collective agreement with Dell s.r.o. on August 6, 2024. This step was the result of more than three years of negotiations, which took place under the supervision of a mediator and aimed to improve the working conditions of employees in the IT sector in Slovakia.
The first collective agreement between the UNITY Trade Union Organization and Orange Business Services Slovakia s.r.o. was signed on March 15, 2021. This agreement represents a significant step in the area of collective bargaining in the IT and telecommunications sector in Slovakia.
Technologies Unions Slovakia was founded with the aim of actively defending and strengthening the rights of employees at Dell. This organization is also committed to fully representing them in accordance with the legislation of the Slovak Republic.
The UNITY Trade Union Organization was officially founded on December 31, 2019. Since its inception, it has focused on improving working conditions for employees in the IT and telecommunications sectors, where trade unions are not common. The goal is to strengthen the position of employees, improve the work environment, and actively represent them through collective bargaining, monitoring compliance with labor law, and member support.